Car hire companies

Are you looking to offer remote customer registration and car rental contract signature? Do you aim to offer the best registration experience possible for your drivers?

About Car hire companies

Car hire companies are organisations in which cost optimisation in rental agencies and offices is key. Efficient management in the rental office (front office) is essential to the organisation’s development and success.

According to the Ruling on Land Transport Organisation (LOTT, in Spanish) on Driverless Vehicle Rental Contracts, they must contain the lessee’s details and the contract must be stored for three years. In some cases, the competent authority must be informed: national police force, civil guard, Mossos d’Esquadra or Ertzaintza.

Often this process isn’t automatic and it requires extra time to identify people, verify documentation and sign contracts. This leads to an unsatisfactory customer experience in the vehicle rental office and an increase in waiting times and crowds.

Here at DELTA, we offer online customer registration and check-in (DELTA ID SERVER or DELTA ID MOBILE), contract signature (DELTA SIGNATURE) and remote identification verification solutions, as well as fast, error-free reading of identification documents or driving licences (DELTA ID) using readers, mobile phones or tablets.

Improve user and lessee satisfaction and securely optimise identification. The driver can be identified anywhere and all information can be integrated on management, CRM or ERP systems.

Advantages DELTA

Real data for customer loyalty
Reduce physical contact and optimise productivity
Streamline the customer check-in and registration process
Improve customer service and their experience
Comply with regulations in force

How can you optimise the digitalisation and automation of driver registration at your car rental business?