DELTA ID fully integrated with CLOUDBEDS PMS

Register, Verify and digitize identity documents instantly.

DELTA ID enables automatic ID reading from any device, whether on desktop or in the cloud, ensuring seamless and efficient integration with CloudBeds PMS.

Automatic document recognition: More than 190 supported document types

Easy to use and integrate: Compatible with any mobile or desktop device, ready for immediate use.

Digitizes in less tan 10 seconds: Scan an ID and automatically upload identity documents to Cloudbeds PMS.

DELTA SCANNERS

Optimize guest management with our hotel document scanners.

DELTA scanners are the perfect complement to our identification and guest check-in solutions.

They enable automatic reading and digitization of identification document data from more than 190 countries.

Discover our hotel document scanners on our site:

INTERFACE DELTA ID & CLOUDBEDS PMS

GENERAL INFORMATION:

Cloudbeds interface code: DELTA ID
Cloudbeds interface licensing model: per property
Interface active since: December 2024
Uses secure HTTPS connection for data transfer
Interface is supported on Edge,Chrome and FireFox web browsers
Interface is available to hotels with access to Cloudbeds Marketplace
Fully integrated to Cloudbeds PMS → NOT A KEYBOARD EMULATION INTERFACE
Optionally, document images can be stored in the guest profile
More details about interface can be found on Cloudbeds Marketplace

DELTA SUPPORTED FIELDS:

Document Type
Document Number
Support Number
First name
First surname
Second surname
Birth Place
Province of Birth
Date of birth
Issue Date
Expiration Date

Nationality
Issuing Country
Gender
Document images
Address
City
County
State/Region
Postal/ZIP Code

Success Story Grupo Piñeiro

Implementation of an efficient Guest Registration System to streamline check-ins and enhance guest experience.

Ordering process

Consultation: Contact us for a free inquiry and receive personalized advice from our sales team.

Demo: Schedule a live demo to experience the product in action.

Receive a final quote within 24 hours, including software, hardware, maintenance, shipping, and installation services

Customization: Select the solution that best suits your hotel’s needs.

Implementation: Receive and install your passport scanner, with included technical support.

INTERFACE INFORMATION

How to sign up for DELTA ID Passport/ID scanner for Cloudbeds PMS

How to connect DELTA ID interface with Cloudbeds for the first time

Once you are ready to move forward with the implementation, the DeltaID Customer Care team will perform the initial installation together with the hotel IT team or any other person and may need administrative permissions during the installation.

Procedure for connecting the scanning interface for the first time:

We will install the scanning software and hardware (passport/ID scanner) on the front desk PC.
Install the interface on the front desk PC.
Open the Account menu in the upper right corner of the CloudBeds interface.
Select the Apps & Marketplace option in the menu.
Search for the DeltaID application (you can filter by name).
Click LEARN MORE in the DeltaID app.
Select CONNECT APP, and then accept the permissions that cloudbeds requests for the app.

Delta Technical Support will receive the necessary information to finalize the installation and configuration.

How to scan a document in Cloudbeds PMS

How it works:

Open DeltaScan2PMS platform.
Select the reservation for the guest who is checking in.
Can you filter to date, reservation id or name.
Select to edit an existing guest or create a new one
To start the scanning process, click on the “Scan” button or capture with Camera if you have it configurated

How to view scanned document images

To access document images, it is necessary to open “Documents” section in the “Reservation” module:

Open the “Reservations” module.
Select the reservation you want to view the images
Click on Documents section
Select guest’s name
Scanned document images are saved in the guest’s profile for each guest.

How to disconnect Passport/ID scanner from Cloudbeds PMS

To disconnect interface, it is necessary to follow standard procedure of disconnecting app in Cloudbeds PMS. Click on this link for more information about the disconnection process.

What are the limitations of the integration?

DeltaID interface will always update guest information. In the case when guest does not exist, our interface will create new guest.

How to request technical support?

DELTA ID provides remote support to hotels using various remote connection tools. To contact DELTA Customer Services Team send an email to [email protected] or call our HQ office on +34 93 215 10 36

We are providing support from our regional offices in Europe and Latin America. Contact details are provided during the installation.

FAQ

Which documents does your software read?

DELTA ID offers ID document recognition and verification across 190+ countries, covering passports, ID cards, and driver’s licenses. If your hotel is located in a country where DELTA ID cannot read local documents, the sales team will inform you in advance.

Can a scanner be shared between multiple computers at one time?

A document scanner can only be used on one computer at a time, with DELTA ID installed on that specific machine. While the scanner can be shared, simultaneous use is not possible. For further details, contact the sales team.

Does your software comply with GDPR requirements?

DELTA ID software does not store data or use a database. It transfers information from personal and travel documents directly into the hotel’s PMS. With various data protection features, the software helps hotels comply with privacy laws and regulations. For more details, you can contact the sales team.

What is your hardware warranty policy?

DELTA ID supplies high-quality document scanners that come with a standard RTB warranty. For detailed information on DELTA ID RMA policy, repair or replacement, including packaging and shipping instructions, get in touch with our Sales team.

What is your software licensing model?

DELTA ID offers a software license and annual maintenance that includes remote technical support and updates with the latest issued ID documents.

How do you deliver ordered hardware?

DELTA offers a next day hardware shipping policy, subject to hardware type, availability and shipping zone. We ship ordered hardware worldwide and work with the best carriers to offer consistent shipping and delivery services worldwide.

How do you provide customer support?

Customer support is provided from our regional offices in Europe and Latin America, usually by remote tools such as Bomgar, TeamViewer, AnyDesk, WebEx or similar.

¿Quieres que hablemos?

Contacta con nosotros para ver todo lo que podemos hacer por ti.

+ 15 años de experiencia.

Verificación de identidad en solo unos segundos

Lectura de más de 190 países.

Tecnología OCR 100% de desarrollo propio basada en tecnologías de IA y Machine Learning

SDK fácil integración

DELTA ID fully integrated with CLOUDBEDS PMS

Register, Verify and digitize identity documents instantly.

Esta web ha sido desarrollada con el apoyo de ACCIÓ – Generalitat de Catalunya.